Return & Exchange Policy

1. Return Eligibility

To be eligible for a return, your item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging with all tags attached.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

• Items that have been worn, washed, or altered
• Items without original tags or packaging
• Sale or discounted items marked as "Final Sale"
• Innerwear or personal hygiene products

3. How to Initiate a Return

To start a return or exchange, please contact our support team within 7 days of receiving your order. Include your order number and reason for return. We will guide you through the process step by step.

4. Refund Process

Once we receive and inspect your returned item, we will process your refund or exchange within 3–5 business days. Refunds will be issued to the original payment method.

5. Damaged or Wrong Items

If you receive a damaged or incorrect item, please contact us immediately with photos. We will arrange a replacement or full refund at no additional cost to you.